100-Overlay-Website-Hero-Background-1920x1125

BeFibre reviews

Enter your postcode to see if we can help you today.

Desktop-Roundel-392x392 5

Select package
Select package
Select package
Select package
Select package
Select package
Select package
Select package
Select package

*For full terms and conditions relating to our broadband services and packages, please click here.

30 day guarantee

30 Day Be Guarantee

Not happy with your reliable, full fibre connection after 30 days? Don’t worry, you can leave with no cancellation fees. T&C’s apply

BeFibre reviews: What customers are saying about their fibre broadband experience

BeFibre reviews represent a great way of considering if we are the right broadband provider for you. Customer reviews can be invaluable in making an informed decision. At BeFibre we offer a very new broadband service to the market (fibre broadband). Something that provides excellent speeds to the home using fibre, not the older service of copper. More detail on that below, followed by a summary of what our customers say about us.

What is fibre internet?

Fibre internet, also known as fibre-optic internet, is a type of broadband connection that uses fibre-optic cables to transmit data. These cables are made of thin strands of glass or plastic, which carry data as light signals, allowing for incredibly fast and reliable internet speeds. Unlike traditional copper cables used in DSL and cable connections, fibre-optic cables can handle significantly higher data loads, making them ideal for modern internet usage.

BeFibre reviews

What's the general theme of our service?

  • One of the recurring themes in BeFibre reviews is the high level of our customer service. Many customers have praised our company for our prompt and helpful support, particularly during the installation process. For instance, J Allen mentioned a “lovely guy called Simon” who provided all the necessary information, making the onboarding experience smooth and hassle-free. Similarly, John highlighted the exceptional support from Rachael Lees and the customer service team, who ensured his migration to BeFibre was as seamless as possible, keeping him well-informed throughout the process.

    These positive experiences extend beyond just customer interactions. Mandy B appreciated the “stress-free installation and super-fast speeds,” which is a sentiment echoed by many who have found their transition to us both straightforward and efficient.

  • Our involvement in local events and their support for small businesses has also been a point of praise. Buxton Balloon Shop shared a particularly glowing review about their experience working with BeFibre’s events team. Our company’s strong commitment to supporting local businesses was a standout aspect, with the event itself being a hit among attending families.

    This community-focused approach not only reflects well on our efforts, but also helps us build a better service and offer support to potential customers who value local community engagement.

  • Another key aspect that customers frequently mention is the impressive speed and value for money that we offer at BeFibre. Will Loomes noted the “low latency and fast speeds at a very low price,” which he found to be “cracking value.” Many users have expressed satisfaction with the performance of our broadband service, particularly in terms of speed, which often matches or exceeds expectations.

    L Roots was “super impressed” with the service, stating that the internet was excellent and delivered exactly as described.

    You can find more details on our Trustpilot page.

Why BeFibre is the best fibre internet choice

30-day Be guarantee

Not happy with your reliable, full fibre connection after 30 days? Don’t worry, you can leave with no cancellation fees. T&C’s apply. We stand by our service and believe you’ll love the speed and reliability we provide.

No in-contract price hikes

Unlike other broadband providers, we’re saying no to in-contract price hikes. What you see is what you get with BeFibre, ensuring you stay in control of your costs throughout your contract period.

No upfront costs

With BeFibre, there are no sneaky upfront costs! That means no setup fee, no installation fee, no activation fee, and no postage delivery fee. We believe in transparent pricing with no hidden charges.

BF_Aklamio_Portalhero_1900x700 V5

Spread the Word! Refer a friend to BeFibre and you'll both bag yourself £50 cash.

Interested in contract buy out?

Find out more

Read what our customers have to say...

Be cool, calm and connected

Check Availability