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Contract Buyout

Stuck in contract with your current provider? Our contract buyout scheme is here to help.

Contract buyout application

We understand that switching broadband providers can sometimes result in unexpected cancellation fees. We’re here to help you cover that cost when you sign up to any of our full fibre packages.

Apply now

How it works

Sign up with BeFibre

Select either the Be150, Be500 or Be900 full fibre packages via our website or when speaking with our UK-based sales team on 0330 341 0746.

Cancel your existing contract

Get in touch with your current provider to cancel your current contract.

Get reimbursed for your cancellation fee

Submit your application and upload proof of your cancellation through our quick and easy online form.

Apply to have your contract buyout costs covered by BeFibre

Proceed

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Contract Buyout

Why Choose BeFibre

No Upfront Costs

Our goal is to ensure the contract-switching process runs as smoothly as possible for you. To apply for your cancellation fee reimbursement, fill out the form, providing all the necessary information, and proceed to finalising your contract with BeFibre. Our team will review your application promptly and assist you in reclaiming your cancellation fees. We value your business and want to ensure you have a seamless experience with us.

Contract buyout options

In order to be eligible for the contract buyout scheme, you must have at least three months remaining on your existing contract with your current provider. For any questions or assistance, feel free to contact our UK-based sales team on 0330 341 0746 or email sales@be-fibre.co.uk.

Reimbursement Overview

Description	Reimbursement

Be150	Up to £100 reimbursed

Be500	Up to £125 reimbursed

Be900	Up to £150 reimbursed

FAQs

Contract buyout

When will I get my cash reward?
The following steps have to be fulfilled in order for you to get your reward:
- You have signed up to respective BeFibre package
- BeFibre services have been installed
- You have paid the 1st bill
- Cleared 30 day Be-Guarantee
- You have cancelled the previous BB supplier
- You have uploaded the bill, showing early termination fee
If I want to transfer my telephone number over to BeFibre, when should I cancel my service with my current provder.

As a number port can take up to 12 days, we advise you don’t cancel your service until the number port has taken Place.
How long do I have to submit my claim.

From registration, you have up to 90 days to complete your Contract Buyout claim by uploaded your final bill showing the early termination fee.

Opening hours:

Monday to Friday: 8:30am to 6pm
Saturday: 8:30am to 1pm

Terms and Conditions

To be eligible for the BeFibre Contract Buyout scheme, you must have at least three months remaining on your existing contract with your current provider.
The BeFibre Contract Buyout scheme cannot be combined with the BeFibre Refer-a-Friend scheme.
The BeFibre Contract Buyout scheme is only available on BeFibre 24-month contracts and is not available on 12-month contracts.
The Contract Buyout scheme reimbursement amount is dependent upon the BeFibre product that you choose (up to £100 on Be150, up to £125 on Be500, up to £150 on Be900) and dependent upon the amount your current provider charges you for leaving your contract early e.g. if you choose Be900 and your Early Termination Fee (ETF) with your current provider is £137 then we will reimburse you £137, if the ETF is £185 we will only reimburse you £150.
The cash reimbursement amount can be paid into a UK bank account or a PayPal account.
The validation period for compensation payment is up to 60 days from sale being placed. Customer must have had BeFibre services installed, paid first bill and cleared the Be-Guarantee before funds will be transferred.
The BeFibre Contract Buyout scheme can be withdrawn at any time

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