Should you switch broadband providers? 3 things to consider when picking the right deal for you

Should you switch broadband providers? 3 things to consider when picking the right deal for you

There’s never been a more important time to make sure your broadband helps you be more productive at work, stay connected with family and friends, as well as helping you to enjoy your downtime too.

Whether you’re binge-watching box sets, streaming sports events or preparing visual slides for your next big presentation, you need a provider that offers exceptional speed, price, customer service, and everything in between.

And if, for any reason you’re considering looking elsewhere to get the broadband offering you want, there is some good news.

That’s because recently, Ofcom announced that the ‘One Touch Switch’ process will make it easier and quicker than ever to switch your broadband or home phone provider.

So, you can explore your options of getting a faster connection, improved upload and download speeds, cheaper deals, or better customer service far quicker than before – “in one day where this is technically possible,” says Ofcom.

Although this won’t officially come into force until April 2023, this is a step in the right direction for customers who are keen to switch up their service or just simply want to know what the alternatives are.

If you were thinking about switching before this time, we’d recommend you take a look into Ofcom’s information on this because there are rules which mean “you can leave a provider without being penalised, but only if you’re not getting the broadband speeds promised when you entered into the contract.”

We’d also recommend you do this before you begin:

Break down exactly what you want from your new broadband package

Is it the enhanced full-fibre speed you need or are you craving a better price and improved customer service? Whatever your motivation to switch, we’d recommend you first get to grips with what your ‘ideal’ looks like and delve into relevant reviews, websites and more.

Check your home or business is eligible

Even if you want to switch, it’s important that you find out if your location is ready for the broadband provider of your choice before you take the plunge. Most will have postcode checkers so you can do the necessary research before you enquire.

Make sure the broadband provider you choose is right for you

In a saturated market, it’s easy to get lost in what it is you actually want and need. At BeFibre, we pride ourselves on providing you with exceptional customer service based on a foundation of unbroken promises – which means you’ll get the full-fibre connectivity that you pay for.

So, while there is a lot to think about when you’re considering your chosen broadband provider, the important point to note is that it’s worth shopping around first. Compare deals, read reviews and take your time. It’s important that you find the right broadband offering that will meet all your needs.

As a provider that prides itself on offering broadband as it should be, we’re committed to connecting more UK areas with 900Mbps of hypersonic broadband – 13-times faster* than the average fibre speeds in the UK. And we’d love to chat you through your home and work requirements too.

Enter your postcode to check if BeFibre is available in your area, here.

*All references to how many times faster our broadband service is, depends on you being able to access ‘superfast’ type broadband services of 70Mbps (or less) and selecting one of our packages at the advertised speed. Speeds shown may be affected based on the placement of the router in your property or the device you are using.